QSR, Restaurant and Food Service Trends

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April 10, 2008

McDonald's India partners with vCustomer for customer support and McDelivery

Customer support solutions provider vCustomer Corporation has partnered with McDonald's India (North &East) to provide centralised customer support service and order taking for its McDelivery services. With this engagement, all calls to the all In...
India
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April 09, 2008

McDonald's Israel hit with class action over sodium

McDonald Israel franchisers, Alonyal, is being sued for NIS 100 million in a class action motion that alleged an attempt to mislead eaters about sodium in the food. The salty food poses a health hazard, says plaintiff Yoram Peri, in elevating the risk ...
Israel
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April 04, 2008

McDonald's records 12% growth in the Middle East

McDonald's recorded 12 per cent growth in the Middle East in 2007 compared with just six per cent globally, a senior manager has revealed. And now the US-based fast-food giant plans to increase the number of outlets in the UAE from 52 to 100 in the ne...
United Arab Emirates
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April 04, 2008

Battle of Burgers: Nirula's set to take on McDonald's

India's oldest western fast food giant Nirula’s is ready for a price battle with McDonald's. And adding to the price zing, Nirula’s will serve up a new menu as well. In an attempt to take on McDonald’s might, Nirula’s is offering a wide array of comfo...
India
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April 03, 2008

Fast Food Companies See Beijing Olympics As Opportunity for Higher Sales

As the Olympic torch makes its way to Beijing, some American fast food companies are following the flame in a bid to capitalize on both the growing Chinese consumer market and the coming influx of tourist dollars. Chains big and small are either openi...
China
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March 23, 2008

Yum! Brands registra incremento del 30% en ganancias en China en 2007

Yum! Brands Inc, el mayor operador de cadenas de comida rápida del mundo, registró un alza del 30 por ciento en sus beneficios en el mercado chino durante el año pasado.   El volumen de negocios del operador de los establecimientos de KFC, Taco Bell y...
China
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March 21, 2008

Yum! Brands reports 30% profit jump in China last year

Yum! Brands Inc, the world's largest fast food chain operator, realized a 30 percent profit increase in the Chinese market last year. The operator of KFC, Taco Bell and Pizza Hut stores in China registered 21.5 billion yuan (about 3 billion U.S. dollar...
China
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March 19, 2008

Foreign Firms Seek a Bite of India's $90bln Food Market

Getting a foothold in India's processed foods market, estimated to be worth $90 billion, requires persistence and a willingness to adapt products to suit culinary and cultural preferences, experts say.Rising incomes, more working women, modern stores a...
India
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March 11, 2008

KFC handshake for hearing impaired

Thirty-seven boys and girls at the newly-opened Kolkata outlet have been trained to lip-read the customers' requests. In a first of its kind initiative and available only in Kolkata, global fast food giant Kentucky Fried Chicken (KFC) has set up its f...
India
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March 10, 2008

UAE residents lose appetite due to hike in fast food prices

Abu Dhabi/Dubai: Fast food chains in the UAE have significantly hiked their prices with some meals going up as much as 30 per cent. Across the board, there has been an average increase of 14 per cent within the last two months, Gulf News has learnt.KF...
United Arab Emirates
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Burger King
March 07, 2008

Burger King Furthers Global Expansion, Enters Curacao

Burger King announced it will open its first location in Curacao in the first half of 2008, partnering with franchisee group JDA Foods B.V. Curacao's first Burger King will be located in the capital city of Willemstad. The chain plans to open additiona...
Afghanistan
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March 06, 2008

KFC lines up Rs 300-crore investment, to open 66 stores

KFC is targeting 100 quick-service restaurants in India by 2010-end. The $12-billion brand, which is owned by leading global restaurant company Yum! Brands, Inc that also owns other brands like Pizza Hut and Taco Bell, is present with 34 outlets across...
India
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Gain
March 06, 2008

Gain report: Foodservice Malaysia

Malaysia is one of the more affluent nations in Asia with a GDP per-capita of about US$6,450 in 2006. Malaysia’s economy grew by 5.9%, compared to 4.2% growth in 2002. Most economic commentators forecast Malaysia’s economy to grow by about 5.7% in 2007...
Malaysia
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March 03, 2008

QSR Brands Bhd Signs Deal To bring KFC Restaurants to Cambodia

Bernama.com reports that QSR Brands Bhd has signed an agreement with Royal Group of Companies Ltd (RGC) and Rightlink Corporation Ltd Hong Kong (RCL) to form a joint venture company to operate the Kentucky Fried Chicken Restaurant (KFC Cambodia) busine...
Cambodia
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February 25, 2008

McDonalds offers home delivery in Shanghai, China

McDonald's Corp has begun offering home delivery in Shanghai, aiming to build a model in China to boost sales and help it catch up with rival Yum! Brands in the world's most populous country. McDonald's has built up a fleet of 300 motorcycles over th...
China
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February 25, 2008

Yum! Introduces Taco Bell in India

After two years of talks and research, Yum! Restaurants International, the owner of quick serve restaurant brands such as Pizza Hut and KFC, will finally introduce the Taco Bell brand in India in the latter half of 2008. Through with its first round of...
India
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February 25, 2008

McDonald's Quietly Raises Prices In China

McDonald's quietly published new price quotes at its outlets starting Feb. 23, involving rises of between 5% and 10%, or 0.5 yuan to 1.5 yuan, for almost all products: burgers, soft drinks, French fries. This followed three separate price increases las...
China
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February 12, 2008

McDonald’s plans food processing unit in Punjab

McDonald’s will set up a food processing unit in Haryana or Punjab with an investment of Rs 100 crore to complement its sourcing activities in the local markets. “We are in discussion with both Punjab and Haryana for opening a food processing plant, wh...
India
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